An overview of the options can be found here.
Check in the Tellus tray tool if WLAN/BlueTooth/Mobile Phone options are enabled.
Check if flight mode is enabled in the tray tool: in flight mode these options are all disabled.
The Mobile Phone option is optional. Check if the device was produced with an internal GSM.
Most webcam software is supported. For video calls, you can use e.g. Skype. For pictures, you can use e.g. Photo Booth or ManyCam; or the default Camera app (Windows 10 only).
On a Tellus with Windows 10, Skype Classic is required for use with e.g. the Mind Express file Amego. The default preinstalled Microsoft Store version of Skype won’t work with Amego. Download Skype Classic from go.skype.com/classic.skype or download the offline installer from the Downloads section.
To avoid background noise, the microphone is turned off by default. You can switch it on and adjust the volume in our TellusTool. TellusTool can be found in the taskbar. You can also use a Tellus5 command in Mind Express to switch it on. The microphone will be turned off again when you reboot the Tellus.
By default the screen can be controlled using your finger.
To disable the touchscreen, go to Start > Control Panel > Pen and Touch and choose the tab ‘Touch’. The first option in the window will show ‘Use your finger as an input device’. Uncheck this option and click ‘OK’.
To disable the touchscreen right-click option, go to Start > Control Panel > Pen and Touch and choose the tab ‘Touch’. In the Touch Actions window select ‘Press and Hold’ and choose ‘Settings…’ below the same window. The first option in the window will show ‘Enable press and hold for right-clicking’. Uncheck this option and click ‘OK’.
The calibration has been performed during production of the unit. Recalibration should not be necessary.
If you believe calibration is necessary, then check the Downloads section for the “Touch PCB v18 installation” package. A calibration procedure is enclosed, start from step 6 ‘Boot the Tellus 5’.
Do not use the calibration tool from the Control Panel, nor any third-party calibration tools, as they won’t work properly and will overwrite your current calibration settings.
This device will show a dot instead of a mouse pointer when touching the screen. That can not be changed. If you would connect a mouse, you will have a visible mouse pointer which then can be changed in the ‘Mouse’ menu in the Control Panel.
The USB ports on the back are both USB 2.0. In a future upgrade, we might upgrade the inner (blue) USB port to a USB 3.0 port.
The moment you touch the touchscreen, you will enter touchscreen mode and the mouse pointer will turn into a dot. From then on, the mouse pointer will not return (until you connect e.g. a USB mouse). To keep the mouse pointer, which is necessary for the mouse functions of the Woodpecker, you need to disable the touchscreen.
When you connect the Woodpecker to the Tellus and it doesn’t seem to react, you should verify the settings under
Control Panel > Devices and Printers
Right-click t&i Woodpecker 2 > Game controller settings > Advanced
Preferred device: t&i Woodpecker 2
Yes it can, we have built a JABBLA IR tool executable for that purpose only. It can be started like any executable and will allow the user to configure and learn/send IR codes with it. All Tellus 5 devices with IR are supported. The tool can be found in the “C:Program FilesTellus 5” folder for devices with serial number T51123 or higher.
It can also be downloaded from the Downloads section.
Only for Tellus 5 devices with Windows 10 and serial number lower than T5 1326, or for more recent devices which have received Windows 10 updates (some updates can cause this issue as well).
You are having trouble to properly shut down Windows 10 on a Tellus 5 e.g. sometimes the screen stays black for a long time while the on/off LED remains lit. The only thing you can do is reset the device to shut it down properly.
This is a Windows 10 issue and can be solved by disabling an energy saving option of the Intel Management Engine, and by disabling hiberboot in the registry. You can download the complete patch from the Downloads section.
Since Tellus tray Tool v220.127.116.11, this patch is included in the Tellus tray Tool and will check these settings every time the Tellus 5 starts up. So upgrading Tellus tray Tool to v18.104.22.168 or higher (and reboot twice) will solve this issue as well.
If the message “Preparing Windows” or “Getting Windows ready” is shown while shutting down, then all you can do is wait, as this means Windows updates are being processed.
UPDATE 30/05/2018: Issue solved. No more need to remove the updates described below. Please download the following REG file here. Unzip and double-click the REG file to add the regkey to the registry, reboot afterwards. The regkey will disable the conflicting Windows Media Player Network Sharing Service. You can also disable it by following the instructions in the enclosed document, but the REG file is a faster solution, in case you only have a minute before the system reboots. If you don’t have enough time to apply it, you can apply it in ‘Safe Mode’ (or ‘Safe Mode with Networking’ for e.g. Teamviewer session).
Not all systems are affected, as this Sharing Service is by default (factory default setting) not started automatically. Because it is not needed (if you don’t share media files), consumes memory and to avoid possible future issues, we advise to disable it.
UPDATE 16/05/2018: New update added to the list. We strongly recommend to disable Windows Update until further notice. For remote access using e.g. TeamViewer, use “Safe Mode with Networking”.
UPDATE 27/04/2018: the revised versions of the updates still cause rebooting. As suggested below, we advise to hide the updates.
The device boots into Windows, but then restarts without any warning, either almost immediately or after about 1 or 2 minutes.
You probably have a Tellus 5 with a Windows 7 operating system. Please uninstall the following Windows updates.
To do this, you can boot in Safe Mode (press F8 during startup, don’t hold it down but keep rapidly pressing and releasing it until you get to the Advanced Boot Options menu, where you can choose Safe Mode) and go to Control Panel > Programs and Features > View installed updates. There you can uninstall the updates listed here below (if available), and reboot. After reboot, let Windows check for new updates. When Windows has finished searching for updates, check the list with the ‘important’ and ‘optional’ updates. The updates that you have just uninstalled, will be shown in the list again, ready to reinstall. You don’t want to reinstall them, so right-click on each of them and choose to hide the update, so they won’t be reinstalled automatically.
1. KB4088875 March 2018 rollup (original March 13/revised April 4) 2. KB4088881 OPTIONAL Preview of April 2018 rollup (original March 23/revised April 4) 3. KB4093118 April 2018 rollup (original April 10/revised April 23) 4. KB4093113 OPTIONAL Preview of May 2018 rollup (original April 17/revised April 23) 5. KB4103718 May 2018 rollup (original May 8) 6. KB4103713 OPTIONAL Preview of June 2018 rollup (original May 17) 7. KB4284826 June 2018 rollup (original June 12)
If that doesn’t work, you can boot in Safe Mode and restore the system to a previous restore point using System Restore (Control Panel > Recovery). Choose a restore point before the initial release of the KB4088875, which was initially released on March 13, 2018.
Read more here:
Please read here.